Privacy built for real school communities.

1Information we collect

We collect information that allows RubricSpace to operate as a school management and assessment platform.

• Account details such as names, email addresses, phone numbers, roles, and login information.
• School details such as school name, classes, streams, subjects, staff, and academic terms.
• Learner records such as admission details, attendance, assessment scores, report data, and class placement.
• Payment, subscription, SMS, and usage records needed for billing, support, and platform administration.
• Technical information such as device details, browser data, IP address, logs, and security events.

2How we use information

We use information to deliver the platform, maintain accurate school records, generate reports, support users, improve performance, prevent misuse, and communicate important service updates.

We may also use aggregated or de-identified information to understand product performance and improve RubricSpace without identifying a specific person.

3How information is shared

RubricSpace does not sell personal information. We only share information when it is necessary to provide the service, comply with legal obligations, protect users, or support school-authorized workflows.

• With authorized school users based on their assigned roles and permissions.
• With trusted service providers who help us host, secure, communicate, process payments, or support the platform.
• With regulators, courts, or public authorities when required by applicable law.

4Data security

We use administrative, technical, and organizational safeguards designed to protect information from unauthorized access, alteration, disclosure, or loss. These safeguards may include access controls, secure authentication, encrypted connections, backups, monitoring, and role-based permissions.

5Learner and children's privacy

Learner information is handled for educational purposes under the direction of the school or institution using RubricSpace. Access to learner data should be limited to authorized staff, parents, guardians, or other users approved by the school.

We take additional care with learner records and expect schools to use the platform in line with their own legal, safeguarding, and consent responsibilities.

6Data retention

We keep information for as long as it is needed to provide services, maintain school records, meet legal or accounting obligations, resolve disputes, and enforce agreements. Schools may request updates, exports, or deletion of applicable records, subject to legal and operational requirements.

7Your choices and rights

Depending on your role and applicable law, you may request access, correction, export, restriction, or deletion of personal information. Because many records are controlled by the school, we may direct some requests to the relevant school administrator.

8Policy updates

We may update this Privacy Policy as RubricSpace, legal requirements, or school needs change. The latest version will be published on this page with the updated date shown above.